At NancyToys.com, we strive to deliver your order as quickly, discreetly, and safely as possible. Please read our shipping policy below for detailed information about our delivery options and timelines.

1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Options & Delivery Time

United States

• Free Standard Shipping: 7–14 business days

• Express Shipping: $20 USD, 5–8 business days

Other Countries

• Free Standard Shipping: 6–18 business days

• Express Shipping: $20 USD, 6–8 business days

Delivery times are estimates and may vary due to customs clearance, local courier delays, or other unforeseen factors.

3. Shipping Confirmation & Tracking
You will receive a shipping confirmation email once your order has been dispatched, including a tracking number that allows you to follow your package in real time.

4. Customs, Duties & Taxes
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer.
We recommend checking your country’s import policies before placing your order.

5. Discreet Packaging
All products are shipped in plain, unmarked packaging to protect your privacy. There will be no reference to the product type or our brand name on the outside of the package.

6. Delayed or Lost Packages
If your order has not arrived within the estimated timeframe, please contact our customer service team at [email protected]. We will assist you in tracking your shipment and resolving any delivery issues.

7. Contact Us
If you have any questions about our shipping policy or your order status, please contact us at [email protected].